Vacant job

Finnvedens Lastvagnar is Sweden's largest private reseller of Volvo Trucks, with operations at 20 facilities in Småland, Blekinge, Skåne, Västergötland, and Värmland. The company sells Volvo Trucks, provides service for trucks and buses, sells spare parts, and offers additional services such as financing, rental trucks, and service agreements. The company has an annual turnover of approximately 1.7 billion SEK and employs around 300 people. Finnvedens Lastvagnar is part of the Liljedahl Group, a family-owned group of companies with a turnover of approximately 19 billion SEK and around 1,500 employees.

Read more at www.finnvedenslast.se (http://www.finnvedenslast.se).

Customer Receptionist – Vetlanda

We are looking for you who are passionate about providing customers with a first-class experience and thrive in a role where technical understanding meets top-notch service. If you also have knowledge of heavy vehicles and enjoy working in a daily routine where no two days are alike – then this could be your next challenge.

About the Role

As a Customer Receptionist, you are the hub of our daily workshop operations. You meet our customers both in the reception area and via phone, ensuring that every customer receives professional and personal attention.

In this role, you are responsible for, among other things:

• Receiving customers and ensuring a positive customer journey throughout the entire workshop process.
• Scheduling workshop bookings and distributing tasks to technicians.
• Quality assurance, feedback, and follow-up with customers.
• Technical advice, needs analysis, and preparation of cost estimates.
• Handling warranty and insurance cases.
• Administration, invoicing, and some retail sales.

Together with your colleagues, you actively work to optimize flows, productivity, and quality in the business. You receive continuous training to develop in the role and report directly to the Service Manager.

About You

We are looking for someone with a genuine technical interest and preferably experience with heavy vehicles. You have a few years of experience in a similar role within the truck or machinery industry and work in a structured, organized manner with good prioritization skills in a varied environment.

You are confident in customer interactions and work in a solution-focused manner, while having good knowledge of both Swedish and English and being accustomed to working in various systems. Experience from Volvo in the heavy vehicle sector or a heavy vehicle driver's license is an advantage.

As a person, you are a team player who contributes positive energy, shows respect, and has a strong desire to help both customers and colleagues. You take responsibility, keep your promises, and are driven by delivering high-quality service.

About Us

You will become part of a stable, family-owned company with a strong brand, a clear growth strategy, and short decision-making paths. Our core values – professional pride, drive, openness, and closeness – permeate everything we do, both with customers and internally.

Here, you will work alongside some of the industry's most technology-driven and engaged mechanics. It is a workplace with good atmosphere, pace, and team spirit, along with continuous competence development regarding future vehicles and technologies.

Application

Application deadline: July 31, 2026.

We conduct ongoing selections, so do not wait to submit your application – the position may be filled before the deadline.

Contact

Service Manager Mathias Bergvall, Phone: +46 70-626 21 68.

Do you recognize yourself in the description? Then we would love to hear from you!

We look forward to receiving your application!